At Rockliff Snelgrove Lawyers Pty Ltd ABN 55 626 689 889 (Rockliff Snelgrove Lawyers), we know how important it is to protect your personal information and respect your privacy.
Rockliff Snelgrove Lawyers may modify the Policy from time to time and update it on this website. To get the most updated Policy, we recommend that you visit this site in case the Policy has changed since you last visited.
Our Policy complies with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act) and explains how your personal information will be managed when dealing with Rockliff Snelgrove Lawyers or this website.
Why do Rockliff Snelgrove Lawyers collect personal information?
Rockliff Snelgrove Lawyers collect personal information in order to conduct our business of advising or representing clients, or when we propose to advise and represent clients, in accordance with our client’s instructions and to provide and market our services and to meet our legal obligations.
What is personal information?
Personal information is information or an opinion relating to an individual which can be used to identify that individual, or reasonably identify an individual.
What kinds of personal information do we collect?
In general, the type of personal information Rockliff Snelgrove Lawyers collect and hold depends on the type of interaction you have with us.
This may include but is not limited to: names, addresses, email address, contact details, occupations, date of birth, demographic information, legal needs and other information which assists us in conducting our business, providing and marketing our services and meeting our legal obligations.
- If you are a client of ours, we may collect your names, contact details, occupations, date of birth, demographic information, legal needs and other information relevant to your matter with us to required for us to conduct our business, or to provide marketing of our services and meeting our legal obligations.
- If you are in a dispute or matter involved with our client, we may collect your name, address, contact details and relevant information necessary for the dispute/matter including any proceedings numbers in Court/Tribunal.
- If you complete an online enquiry or an online quote request, we collect the information provided in that enquiry/quote system.
- If you ask to be placed on our mailing list, we collect your name and email address.
- If you supply good and services to us, we may collect your name, contact details and financial details so we can make a payment to you.
- If you apply for a job with us, we may collect your application, including your CV, cover letter, contact details and the details of any referees.
In most cases, if personal information we request is not provided, we may not be able to supply the relevant product or service to you and if appropriate we may tell you why we are collecting the personal information and how we plan to use it.
About whom do we collect personal information?
The type of information we may collect and hold includes, but is not limited to, personal information about:
- Clients, business associates and potential clients and their employees;
- Suppliers and their employees;
- Prospective employees and contractors;
- Brokers, agents, and financial institutions.
How do we collect personal information?
Personal Information you provide: Rockliff Snelgrove Lawyers will generally collect personal information by way of forms filled out by people, face to face meetings, interviews, business cards, telephone conversations and from third parties. This includes when completing an online enquiry or using our online quotation systems.
Personal Information provided by other people: In some circumstances, Rockliff Snelgrove Lawyers may be provided with personal information about an individual from a third party, for example, a report provided by a medical practitioner or a reference from another person.
When you visit our website, our ISP may record anonymous information such as your IP address, time, date, referring URL, pages accessed and document downloaded.
You can adjust your browser settings and disable cookies and you can still use our website, although it may limit the use of our website or your experience.
How might we use and disclose your personal information?
Rockliff Snelgrove Lawyers may use and disclose your personal information for the primary purpose for which it is collected, for reasonably expected secondary purposes which are related to the primary purpose and in other circumstances authorised by the Privacy Act.
In general, we use and disclose your personal information for the following purposes:
- To conduct our business;
- To provide and market our services;
- To communicate with you;
- To purchase from you;
- To comply with our legal obligations; and
- To help us manage and enhance our services.
When dealing with your personal information, we handle that information relying on the employee and related bodies
To whom might we disclose your personal information?
We may disclose your personal information to:
- Other companies or individuals who assist us in providing services or who perform functions on our behalf (such as mailing houses, specialist consultants and barristers);
- Courts, tribunals and regulatory authorities; and
- Anyone else to whom you authorise us to disclose it.
We also collect personal information from these organisations and individuals and deal with that information in accordance with this Policy.
Sending information overseas:
We will not send your personal information to recipients outside of Australia without:
- Obtaining your consent (in some cases this consent will be implied); or
- Otherwise complying with the APPs.
We take reasonable steps to ensure that such recipients respect the confidentiality of this information by abiding by the APPs or equivalent privacy laws.
However, if your matter relates to an international matter, including the laws of other countries, we may engage another firm or third party provider of business services to provide advice on foreign laws or to provide business support services which may be based overseas.
If that happens, we will comply with the requirements of the Privacy Act that apply to cross-border disclosure of personal information.
Some personal information which we collect is ‘sensitive information’. Sensitive information includes information relating to a person’s racial or ethnic origin, political opinions, religion, trade union or other professional or trade association membership, sexual preferences and criminal record, that is also personal information and health information about an individual.
Sensitive information will be used and disclosed only for the purpose for which it was provided or a directly related secondary purpose unless you agree otherwise, or where certain other limited circumstances apply (eg. where required by law).
Management of Personal Information
The APPs require us to take reasonable steps to protect the security of personal information. Rockliff Snelgrove Lawyers personnel are required to respect the confidentiality of personal information and the privacy of individuals.
Rockliff Snelgrove Lawyers takes reasonable steps to protect personal information held from misuse and loss and from unauthorised access, modification or disclosure, for example by use of physical security and restricted access to electronic records.
We also have website protection measures such as firewalls and antivirus software and restrictions on the use of our software such as passwords.
Where we no longer require your personal information for a permitted purpose under the APPs, we will take reasonable steps to destroy it.
Providing us with your personal information is optional and you may choose not to provide us with personal information. When you provide us with your personal information, you consent to its use in accordance with the terms of this Policy, including its disclosure. We will not sell, lease or distribute your personal information unless legally required or you have permitted us to do so.
How do we keep personal information accurate and up-to-date?
Rockliff Snelgrove Lawyers endeavour to ensure that the personal information it holds is accurate, complete and up-to-date. We encourage you to contact us in order to update any personal information we hold about you.
You have the ability to gain access to your personal information
Subject to the exceptions set out in the Privacy Act, you may gain access to the personal information which Rockliff Snelgrove Lawyers holds about you by contacting a Principal of Rockliffs.
We will require you to verify your identity and to specify what information you require. A fee may be charged for providing access. We will advise you of the likely cost in advance.
Updates to this Policy
This Policy will be reviewed from time to time to take account of new laws and technology, changes to our operations and practices and the changing business environment. The most current version of this Policy is located on this website and can be obtained by contacting a Principal of Rockliff Snelgrove Lawyers.
If you have any questions about privacy-related issues, please contact a Principal of Rockliff Snelgrove Lawyers.